Privacy Policy Statement
Your privacy is important to us at Quoravelysi.
Data We Collect and How
We collect only what is necessary to provide quality cleaning services and support. This may include your contact details, address, requests, and preferences provided when you interact with us.
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→Name and contact information
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→Service address and access notes
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→Service preferences and frequency
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→Feedback and communications
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→Browser and device details
All personal data is handled securely, used solely for our service delivery, and is not shared without your permission except as required by law.
How We Use Your Data
Your submitted details help us tailor and improve our services, process appointments, communicate about bookings, and follow up for feedback. We never use your data for unrelated purposes.
Aggregate data may be used anonymously for service improvement. Your personal information is not sold or used for unsolicited marketing.
Your Rights and Access
You have the right to review, request correction, or deletion of your information at any time. Contact us to exercise these rights or for questions about your personal data.
Access Requests
Request a copy of your data held by us.
Correction Requests
Contact us to update or correct your details.
Deletion Requests
Ask us to delete your information if not required by law.
Data Portability
Receive your information in a portable format upon request.
Third-Party Sharing
We share your details only when necessary, such as with payment providers or authorities as appropriate.
We require any third party with access to data to follow strict privacy and security standards.
How We Protect Information
We use technical and physical safeguards to prevent unauthorized access, alteration, or loss of your information.
All data is stored securely and staff are trained in privacy compliance.
Contact for Privacy
Address: Level 27 Penthouse, Centrepoint North, Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur 59200 Malaysia
Phone: +6017-658 5926
Email: content@quoravelysi.sbs